FAQ
WHAT IS YOUR RETURN POLICY?
At Ideal Fish for Newbies, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return it within 30 days for a full refund or exchange. Please make sure the items are in their original condition and packaging.
HOW LONG WILL IT TAKE TO GET MY ORDER?
We understand that you are excited to receive your fish and aquarium supplies. We strive to process and ship orders within 1-2 business days. The delivery time may vary based on your location, but we work with reliable carriers to ensure that your order arrives as quickly as possible.
DO YOU SHIP INTERNATIONALLY?
Currently, we only ship within the United States. We are working on expanding our shipping capabilities to serve fish enthusiasts worldwide. Stay tuned for updates on international shipping!
WHAT ARE THE PAYMENT OPTIONS?
We offer a variety of secure payment options to make your shopping experience convenient. You can pay for your order using major credit cards, PayPal, or other electronic payment methods. Rest assured that your financial information is protected during the checkout process.
HOW DO YOU SAVE MY DATA?
Protecting your personal information is a top priority for us. We employ industry-standard security measures to safeguard your data. Our website uses encryption technology to ensure that your details are securely transmitted and stored. We do not share your information with third parties without your consent.